Service (AMC) - Terms & Conditions (2024)

Service (AMC) – Terms & Conditions

Under this Annual Maintenance Service Contract (‘Contract’),V-GuardIndustries Ltd ('Company') commits to maintain and serviceV-GuardWater Purifier at your registered address with the following terms & conditions.

This contract sets out below terms and conditions whichV-GuardIndustries Ltd agrees for servicing the equipment, and cancels and replaces all prior agreements, undertakings or arrangements, oral or written between the parties on the subject matter.

AMC Pre-Requisites

  1. A valid proof of purchase (original purchase bill/Invoice).
  2. The equipment must be in good working condition and the same must be certified by the authorized representative ofV-GuardIndustries Ltd. If there are any gaps, then customer shall be required to pay the necessary charges for rendering the equipment workable.V-Guardwill share a prior estimate of work with customer for his/her approval. This clause does not apply if the contract is renewed from the next day of date of termination of the warranty period or previous contract period.

AMC Period

This contract is valid for one year/12 months from its date of purchase.

How to Register or Renew AMC

To register or renew your AMC, please contact us through any of the following mediums

  • Website:

  • Phone: 0120- 4850100

  • E-mail:

AMC Includes

V-Guardoffers 3 different AMC plans. You may choose and buy the plan that suits you the most. Below table details out the offering in each of the three plans.

VG EssentialVG PremiumVG Ultra
Price (₹)140020004000
Pre-Emptive Maintenance Services222
Free of Cost Replacement of Pre-Filters022
Components CoverageNoUnlimitedUnlimited
RO Membrane CoverageNoNoUnlimited
Other Consumable CoverageNoNoUnlimited

AMC Does Not Include

  1. Damage caused by certain unusual conditions such as floods, fire, accident, riot, breakage, pest, misuse, improper or negligent use, tampering, leakage from pipes, water logging, misuse, transit damage during purchase, abnormal voltage supply, lightning, acts of God, or while in transit to or from the service centre.

  2. Damage caused by improper use of the product or failure to observe the operating instructions and precautions as mentioned in the product’s User Manual.

  3. Defects due to the usage of non-recommended spare parts.

  4. Defects/failures resulting from servicing/repairs done by a person other than the authorized representative ofV-GuardIndustries Ltd.

  5. Visits for customers re-training, for dismantling or for re-installation at a different location.

  6. Replacement/repair of external tubes, body parts, diverter valve and any electrical part.

  7. Painting/repair of the body, top and bottom panels, and anodizing the treatment chambers and electronic housing.

  8. Painting/repair of chrome plating of the nuts and other styling decorative materials.

  9. Replacement/repair of any defects which existed before the contract was signed. In any such conditions,V-GuardIndustries Ltd will submit a prior estimate for approval or bill for the work which will carried out at the existing rates.

  10. No refund will be made for the balance period of the contract if cancelled during the term

AMC Will Be Null & Void:

  1. If the input water quality has changed drastically or doesn’t meet the specifications stated in the user manual.

  2. If the water purifier has been used commercially.

  3. If the water purifier has been continuously used for more than eight (8) hours.

Other Terms & Conditions:

  1. The equipment, electricity & water must be made available for servicing as and when our authorized service technician calls on his periodical servicing visit. Failure to do so will be treated as a service rendered and no refund shall accrue on this account.

  2. Every visit by our authorized service technician will be made within a reasonable time from receipt of a complaint about the breakdown of the equipment and will be made only during the working hours of our Service Department and no visits will be made on the public holidays.

  3. For repairs requiring the removal of the product or any parts thereof, there shall be no extra labour charges levied byV-Guard.However, in such cases, incidental expenses incurred like freight, packing, etc., will have to be borne by the customer.

  4. The liability ofV-GuardIndustries Ltd shall be limited to providing service and repairing or replacing spare parts as mentioned in this Contract.V-GuardIndustries Ltd shall not be liable for damages, death, injuries, or any consequential damages of whatsoever nature to any person or property, caused by using the product.

  5. To enableV-GuardIndustries Ltd to follow its obligation under this Contract, the customer shall intimate any change in his/her address within 10 days of such change. In default whereof,V-GuardIndustries Ltd shall not be obliged to perform its duties under this Contract till it receives such a formal update from the customer. In such an event the removal and re-installation of the Product / Attachment will be done at an additional cost as per the rates prevailing on that date.

  6. This Contract is neither terminable before the expiry period nor transferable in the event of resale/gift to any other person.

  7. The company or its authorized agents will be entitled to retain any defective parts replaced during this contract period.

  8. Renewal of the AMC contract after its expiry will be at the sole discretion ofV-GuardIndustries Ltd and depends upon the model/age of the product and usage period.

  9. V-Guard is not responsible to send you any reminder or any such communication to intimate the expiry or renewal of the contract. The onus of renewing the contract rests with the owner of the product.

  10. The Customer shall bear any additional amount incurred by the Company to comply with the laws or such other government guidelines which requires any modification or upgradation of the Water Purifier, towards the safety of customers.

Force Majeure:

Neither party shall be liable for the non-performance of its obligations under this Agreement where such failure is due to force majeure i.e. due or attributable to any act of God, orders, restrictions or regulation of Government, Central or State, war working conditions, hostilities, riots, civil commotion, strike, lockout, labour trouble, explosion, epidemic, pandemic, or any other cause or circ*mstance of whatsoever nature beyond control.

Any disputes are subject to Kochi, State of Kerala, and courts at Kochi shall have exclusive jurisdiction.

Service (AMC) - Terms & Conditions (2024)


What are the terms and conditions for AMC quotations? ›

A quotation shall only be valid for a period of 7 Business Days from its date of issue. 2.7 The Supplier shall assume that the person placing the Order on behalf of the Customer is entitled to do so unless the Supplier is specifically advised otherwise in writing by the Customer.

What are the terms of AMC? ›

Terms and Conditions for AMC:

The supplier shall bid for Annual Maintenance contract for 2 years. The cost shall be quoted as a lump sum for maintenance, Updates, Upgradation and visit of the engineers as and when required.

What is the AMC termination clause? ›

AMC Termination Clause

The Customer agrees that the AMC charges are not refundable under any circ*mstances, including the event of a Customer prematurely terminating the AMC.

What is AMC in term of maintenance? ›

1) The full form of AMC is the Annual Maintenance Contract. It is also recognized as the annual fee for repairs.

What are the terms used in quotation? ›

When referring to a word's form rather than its meaning, use quotation marks to draw the reader's attention. Usually these words are preceded by terms such as means, marked, specified, as, referred to as, the word, the phrase, entitled and designated.

What are quotation rules examples? ›

Quotation Marks: There are two types of quotation marks: single (' ') and double (“ ”). Single Quotation Marks are used to indicate dialogue within another quotation. Example: “The girl answered her mother by saying, 'I don't want to go alone. ' She appeared to be shivering from the cold” (4).

What is AMC in simple words? ›

An Asset Management Company (AMC) is a financial institution that manages and oversees the operations of mutual funds and other investment vehicles. These companies play a pivotal role in the investment industry by creating and administering various fund products to meet the diverse financial goals of investors.

What do AMC stand for? ›

Stanley renamed Durwood Theatres as American Royal Cinema on October 1, 1968, after the American Royal livestock and horse show, but the latter's producers sought an injunction, and the name was changed to American Multi-Cinema, Inc.

What is the AMC short for? ›

abbreviation for

, Trademark. American Movie Classics: a cable television channel.

How to avoid AMC termination fee? ›

After initial 3-month commitment period has passed, membership cancellation requests must be received at least five (5) business days prior to your next billing date in order to process and avoid being charged for another month of membership.

What is the termination clause in terms and conditions? ›

A termination clause is a section of a legal agreement (such as a Terms and Conditions agreement) that describes when an account can or will be terminated, such as when the agreed-upon terms are violated or if the user decides to discontinue the relationship (by stopping a subscription service, for example).

What is the AMC list? ›

AMC Stubs A-List is a membership tier of the AMC Stubs loyalty program that allows Members to enjoy a weekly moviegoing experience at AMC Theatres U.S. locations for a monthly fee. Similar to the AMC Stubs Premiere membership tier, Members also earn points, rewards, special offers and other benefits.

What is AMC terms? ›

AMC Service: An Annual Maintenance Contract is a long-term agreement between a service provider (usually a maintenance company) and a client for ongoing maintenance and support. It typically covers a specific duration, often a year, and includes regular, scheduled maintenance visits throughout that period.

Why is an AMC needed? ›

An Annual Maintenance Contract or AMC is a great way to ensure that your appliances are running properly and efficiently. An AMC can provide you with the peace of mind that comes from knowing that your air conditioner is being regularly monitored and maintained by a team of professional technicians.

What are the guidelines for quotation? ›

  • Ease the reader into and out of a quotation:
  • Use correct punctuation with quotations:
  • structure.
  • Avoid dropping quotations into your writing without warning the reader:
  • Make parenthetical (in-text) and Works Cited page citations work together:

What are all the requirements for using direct quotations? ›

You'll often use direct quotes in the middle of a paragraph. Use double quotation marks at the beginning and end of the quote, use the exact words from the original text and show your source, or your work being could be considered as plagiarism.

What is required in a quotation? ›

Quotations should provide clear parameters and a fixed price that should not change if the customer accepts the quotation. Estimates, on the other hand, provide an estimated approximation of the costs involved. Depending on your industry, it may not be possible to issue a quotation with a fixed cost.

What is a quotation rule? ›

Direct quotations involve incorporating another person's exact words into your own writing. Quotation marks always come in pairs. Do not open a quotation and fail to close it at the end of the quoted material. Capitalize the first letter of a direct quote when the quoted material is a complete sentence.


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